Terms of Service — Consulting Cockpit
Last updated: May 26, 2026
Version: 1.0
These Terms of Service (“ToS”) govern your use of the Consulting Cockpit platform. They form an integral part of your contractual relationship with GRAN Software Solutions GmbH. By using Consulting Cockpit, you accept these ToS.
Additional documents that form part of this agreement:
1. Preamble and Scope
1.1 GRAN Software Solutions GmbH (“GRAN”, “we”, “us”, or “our”) operates the cloud-based time tracking and invoicing platform Consulting Cockpit (the “Platform” or “Service”).
1.2 These ToS govern the contractual relationship between GRAN and the legal entity (“Organization”) that registers for the Service. Individual users acting on behalf of an Organization represent and warrant that they are authorized to bind that Organization.
1.3 Deviating terms of the Organization shall not apply unless GRAN expressly agrees to them in writing.
2. Definitions
- “Organization” — the legal entity that registers an account and enters into this agreement.
- “User” — any individual who accesses the Platform under an Organization’s account, including Owners, Admins, and Members.
- “Owner” — the User who creates the Organization account and has full administrative control.
- “Services” — all features and functionality provided through the Platform, including time tracking, client and project management, invoicing, team management, timesheets, and leave management.
- “Platform” — the web application accessible at consultingcockpit.app and related subdomains.
- “User Data” — all data submitted, uploaded, or stored by the Organization and its Users on the Platform.
- “AUP” — Acceptable Use Policy, as published on our website.
- “DPA” — Data Processing Agreement pursuant to Art. 28 GDPR.
3. Subject Matter of Services
3.1 Consulting Cockpit is a SaaS (Software as a Service) platform for consulting firms. It provides tools for:
- Tracking working time against clients and projects
- Managing clients, projects, framework agreements, and purchase orders
- Creating and managing invoices and timesheets
- Managing teams, members, and access permissions
- Managing leave and absences
- Viewing insights and analytics
- Accessing data via an API
3.2 The Service is provided exclusively as a cloud-based solution via the internet. No installation, local hosting, or on-premises deployment is provided.
3.3 GRAN may update, modify, or extend the Service at any time. GRAN will notify the Organization of material changes to the Service in advance where reasonably possible.
4. Conclusion of Contract
4.1 The contract is concluded when the Organization completes registration and accepts these ToS.
4.2 Registration requires:
- A valid email address
- The first and last name of the registering User
- Acceptance of these ToS, the AUP, and the Privacy Policy
4.3 By registering, the Organization confirms that it is a legal entity or an authorized representative of one.
4.4 The acceptance of these ToS is recorded with a timestamp (termsAcceptedOn) and stored for the duration of the contractual relationship.
5. Service Status — Beta Phase
5.1 The Service is currently provided in beta phase. The duration of the beta phase is not fixed and may be extended at GRAN’s sole discretion.
5.2 The Service is provided “as is” and “as available” without any express or implied warranty regarding:
- Uninterrupted or error-free operation
- Availability, stability, or performance
- Suitability for any particular purpose
- Data integrity or completeness
5.3 GRAN makes no guarantee that the Service will be free from bugs, errors, or temporary unavailability. The Organization acknowledges that such issues are inherent to a beta product.
5.4 GRAN may modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice, without liability to the Organization or any User.
5.5 The Service is provided free of charge during the beta phase. GRAN reserves the right to introduce paid subscription plans in the future. Any such change will be communicated with at least 30 days’ notice.
6. User Obligations
6.1 The Organization must provide accurate and complete registration information and keep it up to date.
6.2 The Organization is responsible for maintaining the confidentiality of all login credentials and API keys associated with its account.
6.3 The Organization must notify GRAN immediately at hello@gransoftware.de upon becoming aware of any unauthorized use of its account or any security breach.
6.4 The Organization is fully liable for all activities that occur under its account, including actions taken by its Users. The Organization shall ensure that all Users comply with these ToS and the AUP.
6.5 The Organization may not share the Service with, or provide access to, any third party that is not a User of that Organization.
7. Prohibited Uses
7.1 The AUP, as published on our website and incorporated into these ToS by reference, sets out the prohibited uses of the Service.
7.2 Any violation of the AUP by the Organization or any of its Users constitutes a material breach of these ToS.
8. Data Protection and Privacy
8.1 GRAN processes personal data in accordance with its Privacy Policy (Datenschutzerklärung), which is available on our website and incorporated into these ToS by reference.
8.2 With respect to User Data that contains personal data, the following applies:
- The Organization is the Data Controller (Art. 4(7) GDPR) and determines the purposes and means of processing.
- GRAN is the Data Processor (Art. 4(8) GDPR) and processes personal data only on behalf of and under the instructions of the Organization.
- A Data Processing Agreement (DPA) pursuant to Art. 28 GDPR is concluded upon registration and is incorporated into these ToS by reference. The DPA is available at /dpa.
8.3 GRAN uses the following sub-processors for the operation of the Service:
| Sub-processor | Service | Location |
|---|---|---|
| Hetzner | Infrastructure and cloud hosting | Germany / Finland |
| Scaleway | Object storage and cloud infrastructure | Poland / France |
GRAN will notify the Organization at least 14 days before engaging a new sub-processor. If the Organization objects on reasonable grounds and no solution is found, the Organization may terminate the contract with 14 days’ notice.
8.4 Data is stored exclusively within the European Union / European Economic Area using infrastructure providers located in the EU/EWR.
8.5 GRAN maintains appropriate technical and organizational measures (TOMs) to protect personal data against unauthorized access, loss, or destruction.
9. Intellectual Property
9.1 GRAN owns all intellectual property rights in and to the Platform, including its software, design, user interface, brand, logos, and underlying technology. No rights to the Platform are transferred to the Organization under these ToS other than the limited right to use the Service as set out herein.
9.2 The Organization retains all intellectual property rights in and to its User Data. GRAN claims no ownership over User Data.
9.3 The Organization grants GRAN a non-exclusive, worldwide, royalty-free license to process User Data solely for the purpose of providing the Service and as necessary for that purpose.
10. Limitation of Liability
10.1 GRAN is liable without limitation:
- For damages caused by intent or gross negligence (Vorsatz oder grobe Fahrlässigkeit);
- For damages resulting from injury to life, body, or health;
- For damages arising from the absence of a guaranteed characteristic (Fehlen einer zugesicherten Eigenschaft);
- Under the German Product Liability Act (Produkthaftungsgesetz);
- For damages arising from fraudulent concealment of a defect (arglistiges Verschweigen eines Mangels).
10.2 For damages caused by ordinary negligence (einfache Fahrlässigkeit), GRAN’s liability is limited to the amount of compensation that was foreseeable at the time the contract was concluded and typical for this type of contract (vertragstypischer und vorhersehbarer Schaden).
10.3 Since the Service is provided free of charge, GRAN’s liability for ordinary negligence is excluded to the maximum extent permitted by applicable law.
10.4 The above limitations of liability apply equally to the personal liability of GRAN’s legal representatives, employees, and agents.
10.5 The limitation of liability under this section does not apply to claims under the GDPR or other statutory data protection law.
11. Confidentiality
11.1 Both parties shall treat as confidential all information that is designated as confidential or that is manifestly confidential by its nature.
11.2 This obligation does not apply to information that is publicly known, was independently developed, or must be disclosed by law.
11.3 The confidentiality obligation survives termination of this agreement for a period of three years.
12. Term and Termination
12.1 This contract is concluded for an indefinite term and is free of charge.
12.2 Either party may terminate the contract at any time with 14 days’ notice.
12.3 The right to terminate for cause (außerordentliche Kündigung) remains unaffected. Cause includes, but is not limited to:
- A material breach of these ToS or the AUP by the Organization or any of its Users, if the breach is not cured within 14 days of written notice;
- Serious or repeated violations of applicable law;
- Insolvency proceedings being initiated against the Organization’s assets.
12.4 GRAN may terminate the contract immediately if the Organization violates the AUP in a manner that threatens the security, integrity, or availability of the Platform or the data of other users.
12.5 GRAN may discontinue the Service at any time with 30 days’ notice.
13. Effect of Termination
13.1 Upon termination, the Organization’s and all its Users’ access to the Platform is revoked.
13.2 Within 30 days after termination, the Organization may request export of its User Data free of charge. GRAN will provide the data in a machine-readable format (e.g., JSON) within a reasonable timeframe. After this period, GRAN will delete all User Data from its systems.
13.3 Notwithstanding the above, GRAN will retain invoices and related accounting documents for the statutory retention period as required by §§ 257 HGB, 147 AO (generally 10 years).
14. Changes to These Terms
14.1 GRAN may amend these ToS at any time. Material changes will be communicated to the Organization via email or through the Platform at least 30 days before they take effect.
14.2 If the Organization does not agree to the amended terms, it may terminate the contract before the effective date by notice in text form (Textform). If the Organization does not terminate and continues to use the Service after the effective date, the amended terms are deemed accepted.
15. Governing Law and Jurisdiction
15.1 This contract and all disputes arising from or in connection with it are governed exclusively by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
15.2 The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Berlin, Germany.
15.3 The contractual language is English. A German translation is available upon request.
16. Severability
If any provision of these ToS is or becomes invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that best reflects the commercial intent of the parties.
17. Contact
GRAN Software Solutions GmbH
Am Hamburger Bahnhof 3
c/o Glazewski
10557 Berlin
Germany
Amtsgericht Berlin Charlottenburg — HRB 245105 B